Privacy Policy

Last updated: 8/24/2025

1. Introduction

FocusFlow AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our browser extension and web application.

2. Information We Collect

2.1 Information You Provide

  • Account information (email, name, password)
  • Profile preferences and settings
  • Custom focus techniques and configurations
  • Blocked website lists
  • Support communications

2.2 Automatically Collected Information

  • Usage data (focus sessions, duration, techniques used)
  • Browser information and extension activity
  • Device information (operating system, browser type)
  • IP address and general location
  • Website visit patterns (only for blocking functionality)

2.3 Payment Information

Payment processing is handled by Cashfree. We do not store your full credit card information. We may store billing addresses and payment method types for account management.

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining the Service
  • Processing payments and managing subscriptions
  • Personalizing your experience
  • Generating productivity insights and recommendations
  • Improving our services and developing new features
  • Sending important updates and notifications
  • Providing customer support
  • Detecting and preventing fraud

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:

4.1 Service Providers

  • Supabase (database and authentication)
  • Cashfree (payment processing)
  • Analytics providers (aggregated data only)
  • Customer support tools

4.2 Legal Requirements

We may disclose your information when required by law, court order, or to protect our rights and safety.

4.3 Business Transfers

In case of merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this policy:

  • Account information: Until account deletion
  • Usage data: 2 years from last activity
  • Payment records: 7 years for tax and legal compliance
  • Support communications: 3 years

6. Data Security

We implement appropriate security measures to protect your information:

  • Encryption in transit and at rest
  • Regular security assessments
  • Access controls and authentication
  • Secure hosting infrastructure
  • Regular backups and disaster recovery

7. Your Rights and Choices

You have the following rights regarding your personal information:

7.1 Access and Portability

You can access and export your data through your account dashboard or by contacting support.

7.2 Correction and Updates

You can update your account information and preferences at any time.

7.3 Deletion

You can delete your account and associated data through account settings or by contacting support.

7.4 Opt-out

You can opt-out of non-essential communications and certain data collection features.

8. Browser Extension Specific Privacy

8.1 Website Monitoring

Our extension monitors your browsing activity only to provide blocking functionality. We do not track or store the content of websites you visit, only domain names for blocking purposes.

8.2 Local Storage

Some data is stored locally in your browser for performance. This includes settings, block lists, and session data.

8.3 Permissions

Our extension requests minimal permissions necessary for functionality:

  • activeTab: To block distracting websites
  • storage: To save your settings and preferences
  • alarms: To trigger focus session timers
  • notifications: To send break and focus reminders

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international transfers.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Preferences and settings
  • Analytics and performance monitoring
  • Security and fraud prevention

You can control cookies through your browser settings, but this may affect functionality.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Service. The updated policy will be effective when posted.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@focusflow-ai.com
Support: support@focusflow-ai.com
Address: [Your Business Address]
Data Protection Officer: dpo@focusflow-ai.com

Your Privacy Matters

We're committed to protecting your privacy and being transparent about our data practices. If you have any questions or concerns, please don't hesitate to reach out.

Contact Privacy Team